We process orders and ship the same day or the next business day. Upon placing your order, you will receive an email confirming your purchase. When your item ships, we will email you a Tracking Number so that you can keep track of your shipment.
RETURNS: We accept returns for a refund of the purchase price. However, please note that postage is not recoverable. If you have any questions or concerns, we highly recommend calling us before placing your order. 1-813-390-1144.
LIMITED LIFETIME WARRANTY. 1) Manufacturers’ defects are replaced at no charge. 2) Normal wear or misused items are replaced at a prorated discount. 3) You can TRADE-IN your old Waterless Cookware and TRADE-UP to our new 9-Ply Ultra-Tech II Magnetic Induction 316ti cookware with Titanium. To access your trade-in value call or text 1-813-390-1144.
Customer Service Culinary Specialists available from 8am to 10pm EST 7 days a week and from 1pm to 8pm on Holidays. Text or Call 1-813-390-1144