Waterless Cookware Limited Lifetime Warranty

Health Craft Limited Lifetime Warranty

No matter when you purchased your cookware — past, present, or future — Health Craft proudly extends a Limited Lifetime Warranty.
Unlike many companies that use the term "lifetime warranty" loosely, Health Craft means it.

Built to Last a Lifetime

Health Craft Magnetic Induction Surgical Stainless-Steel Cookware is the result of over 70 years of metallurgical research and manufacturing innovation. We certify that your cookware is warranted to be free from defects in materials, construction, and craftsmanship for the lifetime of the original purchaser.

⚠️ BUYER BEWARE

Only the Health Craft Cookware Company can guarantee authentic products, service, and warranty. Cookware sold through unauthorized internet listings, third-party sellers, or thrift stores may be:

  • Damaged or defective
  • Misrepresented or not genuine
  • Non-induction compatible
  • Used or stolen

Warranty coverage only applies to products purchased directly from Health Craft or an authorized dealer.

Your Lifetime Warranty Includes Three Parts

1. Lifetime Factory Warranty

Your cookware is warranted by the manufacturer to be free from defects in material, construction, and craftsmanship for the lifetime of the original purchaser.

Exceptions:
Component parts such as heat controls, cords, knobs, handles, or rubber suction cups are covered for one (1) year from the date of purchase.

If service is needed:
Contact Customer Service at 813-885-5244 with a description of the issue. Defective parts will be repaired or replaced at no charge during the warranty period, excluding shipping costs.

Note:
This warranty does not cover damage from accidents, misuse, abuse, or unauthorized alterations.
Handles and knobs damaged accidentally can be replaced for the cost of the part plus shipping and applicable tax.
See Replacement Parts.

2. Hazard Warranty

If your cookware is lost, stolen, destroyed, or damaged due to fire, storm, earthquake, or improper use, Health Craft will repair or replace your cookware at 50% off the then-current retail price.

To file a claim:

  • Contact Customer Service at 813-885-5244

  • Or order online and enter code REPLACE at checkout to receive the 50% discount.
    Customer service will follow up to confirm the description and nature of the loss.

3. Trade-In Warranty

Upgrade your older model waterless cookware to our NEW Ultra-Tech II Induction Cookware.

How it works:

  • Health Craft will deduct the amount you originally paid for your cookware and apply it toward your new set.

  • Call 813-885-5244 to initiate the trade-in.

  • When your new cookware arrives, we’ll pick up the old set to recycle or donate.

If you need further assistance, contact Health Craft Customer Service at 813-885-5244.