We process orders upon receipt and ship the same day or next business day. Receipt and Tracking Number will be emailed to you.
NOTE: Neo Life and Plex Core waterless cookware are no longer in production, but we do have replacement parts that fit your cookware. Although we accept returns for refunds, shipping is not recoverable. When you need help call Customer Service.
TRADE-IN your old Waterless Cookware and TRADE-UP to our NEW 9-Ply Ultra-Tech II Magnetic Induction 316ti cookware with Titanium. To access trade-in value contact customer service 8am to 10pm Daily including holidays. Call 1-813-390-1144
WARRANTY: Suitable replacement pots, pans, skillets, and covers are still available for your cookware. If the connection welded to the pan is missing or the pan is damaged, call customer service for repair or replacement.